At LeadEngage, we aim to help businesses make real, genuine connections with their customers, respond faster, and engage with their audiences wherever they are.
90% of product research and purchase decisions are performed online. With an abundance of channels a customer can use to contact you, the importance of being able to manage all of your conversations in one place has grown exponentially so that you can provide them with a great experience.
Creating more personal and genuine experiences with your customers online can mean the difference between a purchase from you or a competitor. That’s why at LeadEngage, our mission is to help businesses have real conversations with their customers. Our platform is designed to increase the speed to reply, improve customer engagement, and help save you time.
Instead of bouncing across multiple lead channels and social media accounts, LeadEngage aggregates all your leads into a universal inbox. No more missed leads due to forgetting to check a lead channel. Avoid lead inquiries without a response by creating rules to re-assign leads or send reminder notifications.
LeadEngage’s powerful contact management system saves time by allowing your team to tag, sort, assign, and filter leads based on their response or lack thereof. Easily assign a lead to an agent or instantly follow up with your prospects automatically using follow-up sequences.
LeadEngage’s built-in and third-party API integrations enable your team to reach prospects and customers anytime, wherever you are, on the web or mobile. Capture and respond to them via a single dashboard or reply via Text Message/SMS right from the palm of your hand.
Send automated campaigns to your lists and drive them to action and purchase. Quickly re-engage dormant prospects to qualify and help finalize your deals through SMS, voice, email, and social. Generate more reviews and respond to reviews faster to create social proof.